Deliver the service. Keep the people who deliver it.
NDIS, community housing, mental health. Frontline staff turn up under pressure. See the cracks before the next quarter.
Assessely is a smart HR platform for Australian not-for-profit businesses that combines hiring assessments, reference checks with fraud detection, and employee retention surveys in one place.
THE CHALLENGE
The hiring and retention challenges not-for-profit businesses face every day.
Funding contracts assume your roster never slips
Block funding, NDIS plan utilisation, and government service contracts all assume continuity of staffing. Every unfilled shift is a participant let down and a billable hour lost. The cost of attrition is on your P&L every fortnight.
Compliance is constant and the auditors are not lenient
NDIS Worker Screening Check, Working with Children Check, Police Check, First Aid, mandatory training. One expiry slipped through and your service approval is at risk. Spreadsheets stop working at around 30 staff.
Burnout in frontline staff is the silent budget killer
Support workers and case managers do not always tell their manager they are struggling. By the time someone resigns you are paying recruitment fees and overtime to cover the gap. You need a way to hear from the floor before it gets to that point.
THE SOLUTION
How Assessely solves it.
Frontline-fit assessments
Assess judgement, resilience, and the disposition required to support participants safely. Built for support worker, case manager, and frontline operational hires.
NDIS-ready compliance tracking
NDIS Worker Screening, WWCC, Police Check, First Aid, mandatory training. Every expiry tracked in one place with reminders 60 days out. Audit-ready every day, not just at renewal.
Reference checks at NFP pace
Automated reference collection that gets you a clean response without your team chasing referees for a fortnight. Fast enough for high-volume frontline hiring.
Pulse surveys for distributed frontline teams
Short, mobile, four-minute surveys that support workers complete between visits. Get honest answers from people who do not sit at a desk.
eNPS by program, region, or service stream
Compare engagement across service streams and locations. Find which programs are at risk before participants notice a change in their support team.
Exit interviews that explain the turnover
Is it pay, hours, leadership, vehicles, or the work itself? Exit data shows the pattern behind departures so your service operations team can fix the real cause.
IN THEIR WORDS
What not-for-profit teams say.
Real moments from people using Assessely in small and medium-sized businesses today.
NDIS provider. Our support workers are the whole offering. Can't afford to lose good ones because we didn't ask. The monthly pulse takes them four minutes on their phone. First three months of feedback changed how we structure shifts. Turnover's down for the first time in four years.
Rachel J.
General Manager, disability services provider
Launceston, TAS
Used the scorecards for two CEO-adjacent hires and the board has been complimentary about the rigour. Wasn't really aiming for that but I'll take it.
Patrick D.
General Manager, medium-sized NFP
Canberra
First reference check we ran came back flagging that the candidate had given us his housemate as a referee. He didn't get the job, obviously. Don't think we'd have caught it ourselves.
Bridget H.
People & Culture Lead, mid-sized professional services firm
Melbourne
HOW IT WORKS
Up and running in minutes.
Hire for the work, not just the paperwork
Frontline-fit assessments and reference checks that confirm someone can do the work safely before they meet a participant.
Stay audit-ready every day
Compliance tracking with reminders. No more end-of-quarter scramble before an NDIS audit or service review.
Hear the floor before HR does
Mobile pulse surveys and program-level eNPS catch burnout, roster issues, and team friction before they cost you a resignation.
QUESTIONS
Frequently asked questions.
Quick answers for not-for-profit teams considering Assessely.
Yes. NDIS Worker Screening checks, training records, mandatory inductions, and incident-related documents are tracked per support worker with timestamps and expiry reminders. The audit pack is one export away when the NDIS Commission asks.
Assessely runs on AWS with encryption at rest and in transit. Important for NFPs subject to ACNC and state privacy obligations.
Yes. Surveys are mobile-first and most support workers complete them in under four minutes between visits. Response rates well above the sector average are normal because the questions are short and respect their time.
Premium is $199 a month for full features. Reference checks $1 per referee, compliance checks $1 each. A 50-staff provider running steady frontline hiring typically spends $300 to $500 a month, comfortably less than the cost of one resignation.
Names and demographic information are stripped before the AI runs. Scoring is against the role criteria you define, which usually emphasise judgement, communication, and resilience. Human reviewers always make the final call.
Most NFPs are live in their first week. Migrating staff compliance records from spreadsheets takes around a day with our team. The system pays for itself once it catches one expiring NDIS Worker Screening before the auditor does.
GET STARTED
Ready to improve hiring at your not-for-profit business?
From $99/month · 14-day free trial · No credit card to start · Cancel any time